Rasa, an enterprise-focused dev platform for conversational GenAI, raises $30M

It’s no fun as a customer to have an interaction with a bot when it’s clearly a bot with which you’re engaging.
Rasa is a startup that claims to have developed the infrastructure to give developers at large enterprises the ability to build “robust” generative conversational AI assistants so that those interactions feel more personal and meaningful to users. It says it does this by providing the infrastructure CALM (Conversational AI with Language Models) and a low-code user interface.
Its technology has helped it land a number of large clients, mainly in the financial services and telecom …