Twitter tests new process for reporting harmful content

James Martin/CNET

Twitter has begun testing an overhauled process for users to report harmful tweets, with a goal of simplifying the process by asking users to describe what they’re seeing, the social network said Tuesday.Instead of requiring users to identify which Twitter rule a tweet violates, Twitter’s new “symptoms-first” approach asks users what the felt was wrong with a tweet, relieving them of the burden of interpreting Twitter’s rules. Twitter likened the new approach to an emergency room situation in which a doctor asks where the patient is feeling pain rather than asking if they have a broken …
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