Salesforce plans to incorporate generative AI across the platform

Salesforce has been in the news for a lot of non-product reasons of late, so it would be understandable that the company wants to bring the focus back to the business of selling software and away from the machinations of activist investors. Today at the TrailblazerDX developer conference, the company announced a generative AI push with a pilot of technology they are calling “Einstein GPT” that adds ChatGPT-like features across the platform.
“We’re announcing Einstein GPT, the world’s first generative AI for CRM. I think the future is really bright here. It’s creating a tremendous amount of …
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