IBM and Salesforce Join Forces to Revolutionize AI for CRM

In a groundbreaking partnership, IBM and Salesforce have united to propel the adoption of Artificial Intelligence (AI) in Customer Relationship Management (CRM) across the globe. This collaboration aims to revolutionize consumer, partner, and employee experiences while safeguarding crucial data.
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Clients now have access to a powerful combination of IBM Consulting’s generative AI expertise and Salesforce’s cutting-edge technologies. IBM Consulting leverages its extensive industry experience and innovative delivery models, including the renowned IBM Garage, to streamline and enhance Salesforce’s AI offerings, such as Einstein, Sales Cloud, Service …
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