Today at its annual Connect developer conference, Meta launched AI Studio, a platform that’ll let businesses build AI chatbots for the company’s various messaging services, including Facebook, Instagram and Messenger.
Starting with Messenger, AI Studio will allow companies to “create AIs that reflect their brand’s values and improve customer service experiences,” Meta writes in a post. Onstage, Meta CEO Mark Zuckerberg clarified that the use cases Meta envisions are primarily e-commerce and customer support.
AI Studio will be available in alpha to start, and Meta says that it’ll scale the toolkit further beginning next year.
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