IT operations personnel have a lot going on, and when an incident occurs that brings down a key system, time is always going to be against them. Over the years, companies have looked for an edge in getting up faster with playbooks designed to find answers to common problems, and postmortems to keep them from repeating, but not every problem is easily solved, and there is so much data and so many possible points of failure.
It’s actually a perfect problem for generative AI to solve, and AIOps startup BigPanda announced a new generative AI tool today called Biggy …
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