Twilio Segment teams with Amazon SageMaker on new customer predictions product

August 24, 2023 Josh Artificial Intelligence Comments Off on Twilio Segment teams with Amazon SageMaker on new customer predictions product

The customer data platform provides a central place to collect first-party information about customers, but simply having a pile of data is not the point. Companies want to put it to work to improve customer experience and more precisely target certain groups, based on this information they have stockpiled.
More and more companies are providing tooling to help build applications on top of the data, and today at the Signal customer and developers conference, Twilio Segment announced the launch of CustomerAI Predictions, a tool to help marketers make predictions about how a certain group of customers, meeting a certain set …
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Google’s new tools help discussion forums and social media platforms rank higher in search results

November 28, 2023 Josh Artificial Intelligence Comments Off on Google’s new tools help discussion forums and social media platforms rank higher in search results

Google today introduced new tools for website owners, including those running social media sites and discussion forums, who want to better elevate their content in Google’s search results. The feature follows Google’s reprioritization of user-generated […]